Agyei, Baffour Dokyi (2022) The Impact of Employee Motivation on Employees Operational Performance in the Ghanaian Large-scale Textile Manufacturing Industry. Doctoral thesis, University of Wales Trinity Saint David.
|
Text
1903 Agyei-Baffour Dokyi-2022-The Impact of Employee Motivation on Employees Operational Performance in the Ghanaian.pdf - Accepted Version Available under License CC-BY-NC-ND Creative Commons Attribution Non-commercial No Derivatives. Download (4MB) | Preview |
Abstract
This study evaluates the impact of employee motivation on employees’ operational performance in the large-scale textile manufacturing industry in Ghana. It focuses on contributing to the revival of the textile industry in Ghana, a major contributor to the country’s GDP. This study also seeks to explore in detail the Ghanaian large-scale textile manufacturing industry with a focus on the employees in the industry, to identify the factors that can enhance their operational performance and in turn increase productivity. This study also seeks to fill the gap and academic challenge in this area of study, thus although studies has been conducted on employee motivation and operational performance, there is limited research on the link between employee motivation and employees’ operational performance especially in the large-scale textile manufacturing industry. This research therefore contributes to literature in this area of research with the focus in the Africa region. A mixed method approach that draws from pragmatism is used to gain rich data. The quantitative data was obtained using questionnaires from 195 respondents, employed at two indigenous large-scale manufacturing textile organisations in Ghana. The qualitative data was distinctively obtained using interviews, which were conducted with 7 key informants from these organisations. The study, however, made use of analytical methods which were Pearson correlation analysis and a linear regression analysis for the quantitative data whereas a content analysis technique was applied to the qualitative data. Empirical evident from this study showed that employee motivation has an influence on how employees perform operationally. It was also evident that 3 operational performance objectives which were quality, flexibility and delivery was relevant to the Ghanaian large-scale textile manufacturing industry leaving cost as non-significant after conducting a factor analysis. Based on this dimension this study proposes a link between employee motivation, intrinsic motivation, extrinsic motivation and employees’ operational performance, quality, delivery, and flexibility operational performance. Moreover, the study also proposes distinctively that there is no significant relationship between intrinsic motivation and operational delivery and flexibility performance. Some main motivation factors identified in the study which impacts on employees’ operational performance were the working environment, training and development, interpersonal relationship, promotion, and rewards. This study therefore concludes that employee motivation influences the operational performance of employees in the Ghanaian large-scale textile manufacturing industry. However, it also concludes that, intrinsic motivation does not have a significant impact on the employees’ delivery and flexibility performance, hence an implication that the Ghanaian large-scale textile organisations need to focus on motivating employees extrinsically rather than intrinsically in terms of the performance of employees regarding how they adopt quickly to different task and targets as well as meeting set deadlines, thus flexibility and delivery. The study also recommends that, the large-scale textile manufacturing industry in Ghana must prioritise on enhancing both intrinsic and extrinsic motivating factors such as working environment, training and development, interpersonal relationship, promotion, and rewards in other to enhance the effectiveness and efficiency of employees’ operational performance. Lastly, recommendations for future studies are presented.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Theses and Dissertations > Doctoral Theses |
| Depositing User: | Baffour Dokyi Agyei |
| Date Deposited: | 28 Mar 2022 12:43 |
| Last Modified: | 14 Aug 2024 09:54 |
| URI: | https://repository.uwtsd.ac.uk/id/eprint/1903 |
Administrator Actions (login required)
 |
Edit Item - Repository Staff Only |